Promenaid is pleased to share just some of the feedback that we have received from our clients.
We're very happy with both the appearance and fabrication. It looks not just like it belongs, but like it has always been there.
Wow, thank you - I can't believe you got them here so fast!! I was hoping they could be mailed quickly, but I never expected them that fast. We are grateful to be able to do the installation of our railings right away. As I said before, thank you for the awesome customer service! It could not have been better.
Promenaid Customer Albuquerque, NM
I recently ordered and received three 3' stairway rails. I LOVE them! They were installed today as I'm having hip replacement surgery in a few weeks. Thanks so much for this beautiful product, they were worth every penny!!
I appreciate the help and I’m sure I will find more applications for your product. I own several properties. The stellar engineering and simplicity that went into the design of your product is pure genius, and fun to work with.
I love my handrails. I have 3 of them. 3ft, 4ft and 6ft. Because of the handrails, l feel a lot safer when I’m walking up and down my staircases and I’ve actually gotten compliments on them!
My wife had knee surgery so I needed to install a handrail going down to the family room since we never had one. The handrail was easy to install and is very sturdy. The quality of the product is excellent and my wife is happy that I installed it so that she can get down the one step into the family room without the fear of falling. A great product!!!!
Just what I was searching for to install horizontally on an interior hallway to provide a bit of a safety rail for elderly person. Looks fantastic without that commercial appearance. Well designed and very easy to install.
Because of Promenaid, we were able to finish the construction quickly, be ready for the building inspection and have our new restaurant ready for opening day.
Finally a handrail that makes complying with building code a no-brainer
My contractor has installed hundreds of handrails on the staircases he creates. He was stunned by the ease and speed at which he was able to do the installation.
I bought your handrails for my front porch. Now I want them in the house for the stairs and bathroom.
My decision to buy your beautifully made product was one of the best decisions I made on our remodel. My guests have, been in awe of how sturdy and gorgeous it is. I can't thank you enough for your product. It is reasonably priced, well-designed, beautifully engineered, and downright glamorous. And thanks for the many work-hours which I'm sure went into your ability to achieve this result. I will tell everyone I know how much you deserve their business.
I found this product and called the manufacturer directly. Rob was extremely friendly (still is), helpful, knowledgeable, and put together the ENTIRE kit including hardware that I needed to install a handrail for a resident. I was short on maintenance staff, so the project got delayed a few weeks. The new guy (he gets the blame anyway lol) accidentally threw one of the hardware boxes away (I think) while organizing the shop. Without charge, Rob sent me a replacement piece of hardware...I emailed Rob again because the 2nd box seemed to be missing one of the pieces I needed (and had previously thrown away). Today, I emailed Rob because while putting the hardware in the handrail, one of my staff overtightened and bent one of the pieces of hardware.
Without delay, without additional charge, sending from Canada, Rob has sent me additional brackets to complete our project.
I'm excited to finally see the finished product installed...perhaps I need to do it myself instead of having maintenance do it...but I seldom, if ever come across a company with greater customer service. The product looks great and will definitely purchase again when needed.