Which credit cards do you accept?
For items purchased directly from Promenaid, we accept all major credit cards. Purchases through Amazon are processed as you would any other Amazon order.
Why was my credit card declined?
The most common reason for a declined transaction is the billing information not matching your credit card company records. The name, zip or postal code, and CVV number (the 3- or 4-digit security code on the back of your card) must correspond exactly. If you are sure that you have entered this information correctly, your card issuer may have declined the transaction (for your protection) because their system has determined it to be a “non-typical” purchase. This type of fraud protection is becoming more common on the Internet. In these cases, calling your credit card company in person will allow them to immediately remove the restriction.