Promenaid University / Delivery

Why is the maximum shipping length 95"?

All parcel delivery companies, including UPS, USPS, and FedEx impose extremely high surcharges on packages longer than 96″. The longest railing section we can ship, allowing for protective packaging, is 95″…[more]

When will I receive my order?

Most orders placed before Noon EST are processed within 24 – 72 hours and all shipments will be on their way within three days of your order being placed, weekends and holidays excluded…[more]

Shipment rates and transit times

Rates and transit times
Ground delivery generally takes 1 – 7 business days, depending on your location…[more]